Contact information

If you have any questions, need assistance with your return, or require further clarification about our policies, our customer support team is here to help! Feel free to reach out to us through the following channels:

Email: contact@horizoneluxe.com
Phone: +55 12 98268-6207
Business Hours: Monday to Friday, 8:00 AM to 5:00 PM (GMT-3)

We strive to respond to all inquiries within 24 hours during business days. If you contact us outside of our business hours, we’ll get back to you as soon as possible on the next working day.